Leisure Supervisor

Location:                       Oulder Hill Leisure Complex, Hudsons Walk, Rochdale, Lancs OL11 5EF
Contracted Hours:       30 hours per week
Salary:                            £7.98 per hour
Shift Pattern:                06:30 – 22:30, 5 days over 7 to include Public Holidays and Weekends on a 3 week rolling rota
Responsible To:           Leisure Manager
Responsible For:         Leisure Attendants, Fitness Instructors, Receptionist, Fitness Class Instructors during shift

Job Summary:             
To supervise the day to day operation of Oulder Hill Leisure Complex to ensure the effective delivery of front line services in accordance with company procedure and to manage the Centre in the absence of a Duty Manager.

Closing Date:               16:00 on 26th June 2015

A vacancy has arisen within GFM Ltd for a Leisure Supervisor at Oulder Hill Leisure Complex. You will be expected to work 30 hours per week (Mon-Sun 6:30-22:30 on a three week rolling rota to include early shifts, late shifts, weekends and Public Holidays), however some flexibility will be required. The position is for a Leisure Supervisor to supervise a team of lifeguards, fitness instructors and receptionists during the day to day operation of Oulder Hill Leisure Complex. The facilities include a 25m swimming pool, learner pool, fitness suite, sauna, steam room and sports facilities including badminton courts, squash courts and astroturf pitch.

The successful applicant must:-
•    Have previous supervisory experience of working in a wet and dry Leisure Centre environment.
•    Hold a Pool Plant Operators Level three qualification
•    Ability to communicate clearly with a wide range of people at all levels (orally and written).
•    To lead by example and be able to work as part of a team as well as under own initiative.
•    Ability to remain calm in emergency situations as well as possessing strong leadership skills.
•    Have good IT skills.
•    A good understanding of current legislation within the leisure industry.
•    Excellent customer service skills.
•    Commitment to first class service delivery.
•    Strong organisational skills and ability to work to a deadline
•    Experience of cash handling and reconciling money.

In addition, it would be beneficial, but not essential, to:-
•    Hold a current 3 day First Aid at Work qualification
•    Hold a current RLSS National Pool Lifeguard qualification
•    Hold a Level 2 or 3 qualification in fitness instructing
•    Hold relevant skills, in other leisure disciplines

Appointment is subject to satisfactory CRB clearance and references
A job description can be found below. Applications are available via e-mail, CV’s may be submitted. Only successful applicants will be contacted.


JOB DESCRIPTION


Key Responsibilities:


To supervise staff during a designated shift to ensure the effective and efficient delivery of the service to include absence monitoring and customer complaints.

To act as a key holder, opening and securing the site in line with company procedure.  Maintaining the security of the facility and associated equipment to protect the company assets.

To work as an effective team member maintaining our Quest accreditation and increasing our overall score with continues improvement.

To maintain accurate records in line with company procedure.

To report faults promptly via the Duty Manager.

To analyse the results from the pool water tests taken by staff.  To ensure correct pool water treatment regimes are being adhered to.

To deliver good housekeeping to the required standards of cleanliness.

To assist in programming of activities and the promotion of Oulder Hill Leisure Complex.

Maintain and develop good working relationships with both internal and external customers including public, clubs and contractors.

To deal with emergencies that may occur in line with company policy.

To undertake other related duties and responsibilities that are reasonable requests.

Post is subject to the Criminal Records Bureau checking process.


The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Oulder Hill Leisure Complex

Hudson's Walk, Rochdale, OL11 5EF

Tel: 01706 716680


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